Warranties

LASANI SURGICAL offers warranties on almost all of its dental instruments. For more information on specific warranties and warranty time frames, please visit the product for which you would like warranty information. You may also contact us with questions regarding our warranty policies; our technical service team is here to serve you.

LIMITED LIFETIME WARRANTY

The warranties for some LASANI SURGICAL products are specifically described below, after the “Limitations on All Warranties” section of this page. All other LASANI SURGICAL instruments provide a warranty against defects in materials and workmanship for the expected life of the product. LASANI SURGICAL will, at its option, repair or replace any product that fails as a result of any such defect. LASANI SURGICAL guarantees against breakage, joint failure, and corrosion under normal use. “Expected life” means the life of the product under ordinary use, which varies by type of instrument. Please email LASANI SURGICAL Customer Care at info@new.lasanisurgicalind.com with questions about the expected life of any LASANI SURGICAL product.

PLEASE NOTE THE FOLLOWING:

Instruments that show wear from normal use are not considered to be defective and will not be covered by the warranty.Sharpening and repairing minor tip damage are considered routine maintenance and are not covered by warranty.Modifying or retipping an instrument or failure to provide proper instrument care, including proper cleaning and maintenance, may void this warranty. WARNING: Do not expose resin or silicone handles to solutions containing phenols, glutaraldehydes, iodophors, dry heat or chemical vapor sterilization. See manufacturer’s recommendations for your cleaning system.

LIMITATIONS ON ALL WARRANTIES

LASANI SURGICAL disclaims liability and is not responsible for the performance or replacement of any product that has been misused, tampered with, modified, retipped or refitted in any manner or is beyond its expected life. LASANI SURGICAL disclaims liability, under any applicable warranty or otherwise, for damages arising from:

(1) the use of commercial/residential grade washers;

(2) the use of dental automated washer-disinfectors where manufacturer’s processing guidelines are not followed;

(3) the use of cleaning solutions, chemicals and/or procedures that are contrary to LASANI SURGICAL recommendations; and/or

(4) improper setup and/or installation of any product; and/or

(5) failure to follow LASANI SURGICAL validated instrument reprocessing instructions. The express warranties described herein are the exclusive warranties and are provided instead of any warranty of merchantability, fitness for a particular purpose, or any other warranty, express or implied, except warranties of title and infringement. Except as set forth herein, damages from breach of such warranties are limited to the cost of repair or replacement of the product, at LASANI SURGICAL sole option. Consequential or incidental damages resulting from a breach of any applicable express or implied warranties are hereby excluded.